e-Bain de Fusion
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TOOL
FUSION: one name combining two services
Contacts :
Pierre Souchard
click here
to access the welding professionals forum
0825.33.34.35
(0.125euros/min)Providing technical support by telephone since 1987 then by Internet for the last two years through the technical forum, SAF has always been willing to answer questions from welding and cutting professionals. Today, it brings together two services under the same name, FUSION, a logo chosen to evoke movement and exchange. "Fusion here means combining two sources of competence: the client and SAF", explains Pierre Souchard, metallurgy solutions expert. The name corresponds to what we want to promote: the idea of intimacy and synergy".
What precautions should be taken before welding?
Which coated electrode should be chosen?
Both services are complementary. "On the telephone, it is mainly users looking for urgent repairs. On the Internet, it is mainly experts who are defining projects". 90 % of calls receive an immediate reply, the rest during the day. On the forum, the objective is to reply within 24 hours. FUSION is set to be your daily partner.
